Hey Randy,

I was so glad on reading your response and to know that perseverance really works. Its been more than a month since my account got hacked under the same phishing scam. And I have tried sending all the possible information that I remembered but to no avail. They just wont listen. I am tired of explaining them that the information is compromised but they wont just consider that fact.

Is there a way that I can convince them ? I have even asked them if they want me to send my photo ids or any other identity.

Please let me know how should I go about it.

Thanks a lot for your help.