Hey eibgrad,

Glad to have ur response. I totally agree.. i dont mind shelling 20 bucks but in return get my account safe and back. But why would u think they will upgrade "our" account in the first place when they are not ready to consider the account as "ours" !!! My problem is they are not ready to move ahead since I am not able to give them the information that I entered at the time of registration. All I have is the alternate email address wherein I received the password changed notification. But they wont move ahead until I give them the correct birthdate.

So I guess I am missing something here. I dont understand how can I get "my" account upgraded without them going through my identification process.

Please reply.