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Bellsouth Customer Service

A girl that works for us told us about a not-so-great experience she had with the customer service people at Bellsouth a couple of years back. We published the story here on this page and started to receive more stories from other people who had a bone to pick with the Bellsouth customer service people. So, we decided it might be a good idea to put up a Bellsouth customer service forum for all of the people who would like to tell their stories or think that they have some information that may help other Bellsouth customers. So, please visit the new forum and post your story or information.

ATT Wireless Customer Service

One of the better customer service outfits I have come across in my time, is over at ATT wireless. Their customer service people must actually receive some training, as the 3 or 4 times I have called them about something, they were not only helpful, but accomodating as well. Maybe Bellsouth can merge with ATT wireless and the folks at ATT can handle all of Bellsouth's customer service inquiries?

Latest Bellsouth Customer Service News

TMONE Occupies 27,000 Sq. Ft. Contact Center to Support VoIP ... - PR Web (press release)


Iowa City, IA (PRWEB) January 3, 2006 -- TMONE , an Iowa direct marketing firm, today announced its occupancy of a 300 seat facility formally utilized by telecommunications goliath MCI. The marketing company specializes in acquiring new subscribers for VoIP (voice over internet protocol) an emerging voice and data communications technology (a.k.a. digital phone service) that enables users to transmit voice and data over broadband internet connections substantially reducing the cost of phone service and achieving added functionality not available through POTS (plain old telephone service). The facility marks another expansion for TMONE whose growth will continue to support the VoIP industries press to acquire new subscribers over the next five years. Employing multiple channels to acquire new subscribers, TMONE’s direct response focused marketing solution is comprised of contact center services, direct mail, internet marketing and above the line advertising media. The 27,000 square foot state of art facility is designed to acquire up to 50,000 telecom and information service subscribers a month at full capacity and support millions of customers. The layout of the facility can be viewed at http://www.TMone.com/iowa-city. VoIP (voice over internet protocol) subscriber counts have grown rapidly over the last year (approximately 4 million subscribers at - more available

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Balancing act - Louisville Business First


Businesses tasked with accommodating customers under the Americans with Disabilities Act might find that a few adjustments are all it takes to help them meet the needs of the disabled. Recent Company News » A-1 Vacuum & Sewing Center» Allgeier Brewing Co.» BellSouth Corp.» David R. Friedlander Inc.» Dugan Insurance» E.On U.S.» Flame Run LLC» General Eccentric Inc.» LG&E Energy LLC» Louisville Brandeis School» Metro Disability Coalition» Metro Disability Corp.» Office for Aging and Disabled Citizens» Runako Properties LLC» Services Inc.» University of Louisville» Wings Inc. Latest News » Kentucky ranks low for economic competitiveness » Study says more time off is best bonus » Yum subsidiaries, Papa John's make Entrepreneur's rankings » Dutch Masters exhibition begins at Speed Jan. 10 » Airport officials look past challenges to encouraging 2006 More » Companies in the News » People in the News

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Phone wars make way for broadband battles - San Mateo County Times


While few argue with AT&T's right to shape its new U-Verse service as it sees fit, what if a customer wants broadband but not the video service? Some would argue that such subscribers, rather than being limited to 6 mbps, should have an option to pay extra for access to the full pipe, even if they plan to use that bandwidth to buy a TV service from a rival that might one day be offered via the Internet.

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