WebSupport
Help Desk & Customer Service Software
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Latest Help Desk Software News
(BW) British Airport Authority Re-Develops Web Infrastructure with ... - Houston Chronicle
01-03-2006Vignette's software and expertise help organizations harness the power of information and the Web for measurable improvements in business efficiency. As the efficiency experts, Vignette (NASDAQ:VIGN) helps organizations increase productivity, reduce costs, improve user experiences and manage risk. Vignette's intranet, extranet and Internet solutions incorporate portal, integration, enterprise content management and collaboration capabilities that can rapidly deliver unique advantages through an open, scalable, and adaptable architecture that integrates with legacy systems. Vignette is headquartered in Austin, Texas, with local operations worldwide. Visit http://www.vignette.com to see how Vignette customers achieve measurable improvements in business efficiency and to find out why more companies prefer Vignette.
CNL Financial Group Chooses NetApp and Decru for Uncompromised ... - Business Wire (press release)
01-03-2006The tiered storage architecture has enabled CNL to notably improve its ability to respond to any event, ranging from an accidental file deletion to a complete site disaster. Tools such as SnapManager(R) for Exchange and Single Mailbox Recovery software enable help desk personnel to perform user-level mailbox or message restores in 10 minutes or less, as opposed to the average of six hours required before. In addition, the ability to create a point-in-time Snapshot(TM) copy in seconds as opposed to minutes--if not hours--for a tape backup has substantially reduced maintenance windows.
India's IT economy facing testing time - TMCnet
01-03-2006Channels Home VoIP Broadband Telephony Broadband Voice Conference Call/Audio Web Customer Interaction Management Enterprise VoIP Gateways Headsets Hosted IP Hybrid IP Metro Ethernet IP Communications IPCC IP Conferencing and Collaboration IP-PBX IP-Phone System IP Services Media Processing Open Source PBX Packet Telephony Session Border Control Selecting VoIP Solutions Softswitch Speech and Audio Codecs Telecom Expense Mgmt Triple Play Channel Voice over Broadband VoIP VoIP Alternatives VoIP Call Center VoIP Contact Center VoIP Developer VoIP Gateways VoIP Headsets VoIP Switching and Service Delivery VoIP Test Solutions Wholesale VoIP Wireless Headsets CRM Bus. Relationship Software Conference Call/Audio Web CRM Solutions Customer Care Cust. Experience Mgmt Customer Interaction Management eBusiness Solutions Headsets Hosted Contact Center IP Conferencing and Collaboration OnDemand Communication Open Source CRM Sales Force Automation Speech Applications Speech Lifecycle Mgmt Speech Recognition ASR Speech Technologies Web Based Help Desk Wireless Headsets Workforce Optimization Call Center Remote Call Monitoring Agent Performance Call Center Call Center Furniture Call Center Recording & Quality Solutions Call Center Software Call Center Solutions Call Center Training Contact Center Contact Center Technology Customer Interaction Management Do Not Call Enterprise VoIP Gateways Headsets Hosted Contact Center Inbound Call Center IP Contact Center Interactive Voice Recorder Open Source CRM Speech - more available
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