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Latest Computer Help Desk News

CLIFTON - Donna Eisen's classroom is on the second floor. Go up a winding set of stairs, through the door on the right, and there's her desk in the corner of the room, where she sits in front of a computer, coffee mug in hand.

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SAN JOSE, Calif., Jan. 3 /CNW/ -- Encharter Insurance Group has chosen CenterBeam to manage its information technology infrastructure. Encharter Insurance Group, formerly known as Neighborhood Insurance LLC, is a group of community-based insurance agencies based in Massachusetts and Connecticut that provides individuals, families, and businesses with security against loss and financial services. (Logo: http://www.newscom.com/cgi-bin/prnh/20030528/SFW002LOGO ) "Insurance companies must have a solid IT infrastructure, and CenterBeam delivers that and a whole lot more," said Michael Sher, chief executive officer of the company. "Encharter Insurance Group delivers very personalized service through a network of agents active in the communities they serve. We currently serve more than seven locations in New England and delivering enterprise-class IT to each of these offices is, at best, a challenge. Fortunately, we found CenterBeam. CenterBeam has re-built our IT infrastructure so that every agent in each office has the same high-quality service." Success Driving Growth, With CenterBeam's Help "As success continues to drive our growth, CenterBeam lets Encharter Insurance Group establish new agencies effortlessly, anywhere we want. IT infrastructure was once an inhibitor for growth. CenterBeam has turned that completely around. Now IT is helping to enable our growth." "This year, my own notebook computer quit - more available

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Carmel Clay Address: 55 Fourth Ave. S.E., Carmel.Telephone: (317) 814-3900.Web site: www.carmel.lib.in.usHours: 9 a.m. to 9 p.m. Mondays through Thursdays; 9 a.m. to 5 p.m. Fridays and Saturdays; 1 to 5 p.m. Sundays. Friends of the Library store open 10 a.m. to 5 p.m. Mondays through Saturdays.WednesdayResearch Basics sign-up begins.Campfire Kev -- "Hibernation Hop," 4 to 4:45 p.m. and 6:30 to 7:15 p.m. Campfire Kev appears in his pajamas to tell children about hibernation through story, song and scientific experiments. Free tickets required.Critical Mass, 7 to 8:45 p.m. Discussion of "Disgrace," by J.M. Coetzee.Friday"War of the Worlds" (2005 version), 7 p.m. View PG-13 film starring Tom Cruise and Dakota Fanning. Free tickets available at audio-visual desk.Free tickets available to Friends of the Library for "The Wizard of Oz" screening and singalong Jan. 20.Jan. 10Family Films, 10 to 10:30 a.m. and 1 to 1:30 p.m. Young children and caregivers view "Charlie Needs a Cloak," "Chicken Soup with Rice" and "Snowy Day."Jan. 11Page Turners, 9:30 to 11 a.m. Adults discuss "The Lady and the Unicorn," by Tracy Chevalier.Research Basics, 6:30 to 8 p.m. Students in Grades 4-5 learn how to do research using the library's print and electronic resources. Free. Registration required. - more available

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