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Latest Customer Service Management Software News
Service provides remote check capture capabilities. - Industrial News Room
01-03-2006News Story Service provides remote check capture capabilities. January 3, 2006 - Remote check capture service enables corporate customers to scan and truncate checks they receive from payors and electronically transmit images to Mellon GCM, where they are processed through wholesale lockbox or directly through deposit operations. Utilizing Image and Transaction Management System (ITMS) as its check image capture and routing software, service helps decrease transportation costs, enhance customer service, and accelerate access to cash. Search for suppliers of: Financial Services Search the industrial web for: "ACCOUNT MANAGEMENT, REMOTE CHECK CAPTURE SERVICE, FINANCIAL, CORPORATE" Contact company Company web site View more news from this company Press Release Release date: October 3, 2005 Mellon Global Cash Management Launches New Remote Check Capture Service - Customers benefit from time and cost savings - PITTSBURGH, Oct. 3 / -- Mellon Global Cash Management (GCM) today announced the full rollout of its remote check capture service - a new solution that enables corporate customers to scan and truncate checks they receive from their payors and then electronically transmit the images to Mellon GCM, where they are processed through wholesale lockbox or directly through deposit operations. Users benefit from decreased transportation costs, enhanced customer service - more available
Wombat Financial Software Expands to Asia Through Distribution ... - Business Wire (press release)
01-03-2006"Wombat is respected as an industry leader in next-generation, low-latency market data infrastructure with dedicated and knowledgeable development and customer support teams in the US and the UK," said Naoki Shirao, president of Totan IT. "Getting to know the management team at Wombat, we were struck by how the two companies have the similar dedication to excellence in delivering market data technology and customer service. We feel there is a true kinship in our corporate cultures and we look forward to building a strong, long-term relationship with Wombat in Japan."
CRM: The Past and the Future - Destination CRM
01-03-2006Soon thereafter marketing automation vendors began to appear. Point solutions vendors like Rubric and MarketFirst led the way with campaign management and other marketing functionality, aimed at more closely linking a company with its customers. Most of these integrated vendors also began to offer marketing automation capabilities; toward the end of the 1990s business analytics and e-customer business functionality began to show up in CRM software. Companies like Crystal Reports and Cognos covered the analytics side, while BroadVision and Silknet covered the e-customer side. And once again, most integrated vendors expanded accordingly, now offering the full suite of sales, customer service, marketing, business analytics, and e-customer functionality.
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