Dell Computer Customer Service Jobs

Dell Computer is an American success story. Entry level jobs are available on a regular basis and normally new employees at Dell work in the customer service department to learn the product line and company practices.

Latest Dell Computer Customer Service News

Dell Sales Hit a Snag - eWeek

01-03-2006

In addition, Dell is bulking up its support service to address concerns from smaller businesses and consumers, including a program called TechConnect, in which a Dell technician will take control of a customer's computer over the Internet and fix it directly while the customer waits.

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Six Predicted Gripes for 2006 - InfoWorld

01-03-2006

Dell Will Respond Faster to Motherboard Disasters Showing it takes customer complaints about defective motherboards seriously, Dell technical support has announced a new rapid-response facility. "When a customer reports a Dell motherboard has exploded or spontaneously combusted, we will immediately dispatch a specially trained team to help put out the fire," a company spokesman said. After the team declares the emergency at an end, the customer will then be able to apply for replacement of the defective parts, if available, in the usual manner. "Customers should allow 72 hours to a week for the fire-fighting team to arrive," the spokesman added. "It can be a long trip from Hyderabad."

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