WebSupport

Help Desk & Customer Service Software

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Dell Help Desk

Great Commercials

We are all familiar with the Dell help desk commercials where the student interns learn the Dell business by working in their cusotmer service/help desk department. This was a brilliant marketing tactic. People associate Dell computers with customer service, people they can see and visualize on the other end of the phone line when they call into the help center. This was a brilliant idea and surely it made a huge difference in Dell's bottom line and customer satisfaction at the end of the day.

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