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Enterprise Help Desk

Software

The name of the game today is enterprise help desk software and enterprise customer relationship management software. Without these pieces of the puzzle it is next to impossible to compete in today's technology driven marketplace. Why is this? Simple, software companies have figured out how to tap into the valuable customer contanct and buying information that most every company out there has had for years and turn it into a huge profit center. Help Desk solutions help enterprise level companies squeeze every last penny out of their existing customer base with little additional effort. Competing with a machine like this is next to impossible unless you have something similar to offer your cusomers.

Latest Enterprise Help Desk News

The new internal BAA enterprise portal provides a single interface to deliver corporate news such as share prices, crisis communications and job vacancies -- enhancing communication flow throughout the organization. Information will be easily accessible at over 90 plasma screens and through kiosks across the airport. The enterprise portal will also provide desk-based employees with a single corporate dashboard, consolidating information from a range of applications, which delivers immediate one-stop access to personalized job-related information, corporate news and mail.

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SCOTTS VALLEY, Calif. and LAS VEGAS, Jan. 3 /PRNewswire-FirstCall/ -- At the 2006 Consumer Electronics Show, Seagate Technology (NYSE: STX) is introducing innovative consumer products that add exciting benefits and functionality to already proven Seagate consumer product lines. The Seagate Portable Hard Drive will boost storage capacity to 160GB, which is 30% over the current standard while maintaining the same compact footprint. For data- intensive applications such as video editing or massive data transfers, the Seagate Pushbutton Backup Hard Drive now backs up and transfers data five times faster than existing storage devices, by taking 3Gb/s Serial ATA out of the box. "Our storage innovations are driving the infusion of exciting new capabilities into applications of all kinds, from the home to the office to the road and beyond," said Jim Druckrey, general manager, Branded Solutions. "We design and deliver products that will help consumers make the most of their active digital lifesyles, whether they are at work, play, for entertainment or learning." First of Its Kind Portable Drive The Seagate 160GB Portable Hard Drive is the industry's first portable drive built with perpendicular recording, an innovative technology that Seagate has employed to deliver the market's highest capacity in a - more available

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The metasearch engine Mamma.com calls itself “The Mother of All Search Engines.” Copernic serves home and business PC users with its Copernic Desktop Search product. (Copernic had previously spun off its enterprise search business as Coveo Solutions.) The companies say they “intend to move quickly to realize the obvious synergies and benefits by integrating Mamma’s and Copernic’s Web based search capabilities and extending the penetration of Copernic’s award-winning desk-top search technology.”

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