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Latest Help Desk Solution News

CNL Financial Group Chooses NetApp and Decru for Uncompromised ... - Business Wire (press release)

01-03-2006

"Deploying a NetApp iSCSI storage solution enabled us to almost eliminate planned and unplanned downtime and improve Exchange uptime to 99.8%," said Schwalbe. "NetApp has helped CNL move from having a weekly Exchange outage to having no outages in the past three months with the NetApp iSCSI storage solution. More importantly, when you have all your applications in a shared spot, disaster recovery becomes much easier to implement."

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Karnataka Bank chooses Credence iDEAL Integrated Treasury Solution - Bobsguide

01-03-2006

The integrated treasury solution "iDEAL" would handle the STP requirements of Merchant, Interbank, Derivatives and Nostro Reconciliation requirements of the bank. The solution will be customised to interface with the corebanking solution Finacle. The Mercury-fx solution will be rolled out to Karnataka bank's designated forex branches and fx bureaus to provide real-time competitive foreign exchange rates to customers.

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DNRD online services out of gear for 4 days - Khaleej Times

01-03-2006

"On Saturday we were received the necessary password by Empost, but unfortunately the system was rejecting our transactions. When we inquired with the DNRD's online help desk we used to receive promises about a relief within a couple of hours that did never happen," she said adding that the company tried to process its clients' visas through Emirates airlines, but as the carrier was facing the same problem we have lost our reliability and credibility among our clients."

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