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Hotmail Customer Service

Hotmail customer service...is there such a thing? Being that I am the "technically inclined" person in my family, I double as a tech support person when my father's email is giving him grief or my mother can't figure out how to retrieve her voice mails. Needless to say, I have been around the block more than once. One day my father called me up and sounded like he had just been brow beaten by his gradeschool principal for 2 hours. He was really trying to figure out how to log into his hotmail account, but could not. We were attempting to do something that was not technically challenging, but the engineers at Hotmail made it next to impossible. So, off we went to try and get help from the Hotmail customer service people and let's just say that it was no walk in the park. I will give them the benefit of the doubt as I am sure they deal with quite a few "unsavvy" users on a daily basis.

After publishing this story here, we began to receive inquiries about Hotmail customer service and found that there were a lot of people who had a lot to say...literally. You would be amazed at what people have to say about the Hotmail customer service people. So, we place a Hotmail customer service forum on our website so that people can share information and stories to help ease their pain or the pain others may be going through.

Latest Hotmail Customer Service News

Posted Jan 2nd 2006 6:30PM by Christopher GrantFiled under: Xbox 360, OnlineAt some point following our gala 48-hour Xbox 360 gamathon, we got the idea to check some funny gamertags to see if they were available. For the sake of this example, let's say we picked "xXDr.UweBollXx" just to have some kicks and play with the free 30-day Xbox Live Gold membership. During the signup process the system requires a Microsoft .NET Passport account to link to the gamertag. The request (though having a slightly Big Brother feel) was understandable, so I entered in my 8-year old Hotmail account (which I've had since it was called HoTMaiL). Recently I undertook the task of transferring my original Xbox gamertag, "persnfrmporlok", to the 360. Here's where it gets ugly.During the transfer process I was again required to link my gamertag to a .NET Passport account, so I naturally punched in my trusty Hotmail address. I was informed that the account already had a gamertag linked to it and only one was allowed. No red flags yet; surely this could be solved simply. I would only need to switch the .NET Passport for "Uwe Boll" to a newly created address (let's call it - more available

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PETACH TIKVA, Israel, Jan. 3 /PRNewswire-FirstCall/ -- Internet Gold, (Nasdaq: IGLD) today announced that it has been awarded the status of Gold Partner by Check Point Software Technologies Ltd. (Nasdaq: CHKP), authorizing it to sell and support Check Point's world-leading perimeter, Web and internal security solutions. Check Point has also recognized Internet Gold's support and customer service capabilities by naming it an expert Check Point Certified Support Partner (CSP) authorized to serve all Check Point customers in the region, both through ongoing service contracts and for one-time projects. Check Point awarded its Gold Partner and CSP status to Internet Gold in recognition of its growing activities as a consultant, integrator and supporter of its customers' Internet security projects. During the past year, Internet Gold has become a significant user of Check Point security solutions In May 2004, Check Point recognized Internet Gold as the regional partner whose sales had grown the fastest in 2004 at the Check Point Experience conference that was held in Israel. Commenting on the news, Shmulik Agi, Check Point's Regional Manager for the Middle East, said, "We are delighted to bring Internet Gold, which has demonstrated such strong sales and consulting capabilities, into our prestigious Gold - more available

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The ten trends and tips The company's top ten practical trends and advice are as follows: Be relevant - use personalisation and segmentation The greatest capability of e-mail marketing technology - segmentation and personalisation - is likely the most under-utilised by most companies. Making emails as relevant as possible to each recipient is the most critical "must do" in 2006. Marketing e-mail messages are competing for attention with an increasing number of messages in the subscriber's inbox. Those that resonate most, through personalised subject lines, offers, articles, product showcases, and follow-up e-mails based on recipient activity, will be the clear winners. It is crucial that companies begin this process immediately, even if it is simply personalising the content of the subject line or sending modified emails to several different segments of their list. Once the process is started, they can then work toward the ideal of dynamic content and lifecycle-based messaging. Resolve or minimise deliverability and presentation issues With a wealth of spam filtering systems and e-mail client software in the marketplace, there is a growing need to send pre-campaign test messages to discover any potential delivery problems before sending the actual message to real recipients, and also to monitor - more available

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