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Latest Inbound Customer Service News

VoIP Marketing Specialist TMONE Takes Over MCI Call Center - Business Wire (press release)

01-03-2006

Located in eastern Iowa, TMONE (http://www.TMone.com) has multiple locations that serve as the hub for the companies marketing list (http://www.discount-lists.com), call center services, and project management divisions. TMONE is a leading provider of inbound and outbound call center services and direct response marketing. Specializing in new customer acquisition, the call center consults and provides services to MSO's, ESP's, Cable Co's, ILEC's, RBOC's, UNEP CLEC's, ISP's Satellite and VoIP providers in search of new customer acquisition, and lead generation services. The companies' project management division is unique in its ability to execute and coordinate mass marketing efforts utilizing database marketing, inbound and outbound tele-sales, internet marketing, direct mail and above the line media.

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TMONE Occupies 27,000 Sq. Ft. Contact Center to Support VoIP ... - PR Web (press release)

01-03-2006

Iowa City, IA (PRWEB) January 3, 2006 -- TMONE , an Iowa direct marketing firm, today announced its occupancy of a 300 seat facility formally utilized by telecommunications goliath MCI. The marketing company specializes in acquiring new subscribers for VoIP (voice over internet protocol) an emerging voice and data communications technology (a.k.a. digital phone service) that enables users to transmit voice and data over broadband internet connections substantially reducing the cost of phone service and achieving added functionality not available through POTS (plain old telephone service). The facility marks another expansion for TMONE whose growth will continue to support the VoIP industries press to acquire new subscribers over the next five years. Employing multiple channels to acquire new subscribers, TMONE’s direct response focused marketing solution is comprised of contact center services, direct mail, internet marketing and above the line advertising media. The 27,000 square foot state of art facility is designed to acquire up to 50,000 telecom and information service subscribers a month at full capacity and support millions of customers. The layout of the facility can be viewed at http://www.TMone.com/iowa-city. VoIP (voice over internet protocol) subscriber counts have grown rapidly over the last year (approximately 4 million subscribers at - more available

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SunRocket to offer residential VoIP to entice wary consumers - Newstarget.com

01-03-2006

Summary: For consumers who have heard of VoIP but are still resistant to trying it, SunRocket is now offering its residential VoIP service for $9.95 a month.The $9.95 per month offering, which the company announced today, includes enhanced 911 service; free calling features such as call waiting, caller ID and three-way calling; 200 minutes of global calling and unlimited inbound; and SunRocket to SunRocket Internet phone calling.The "no commitment" offer is designed to appeal directly to consumers who are aware of VoIP, but still hesitant to try it.SunRocket says the offer is ideal "for consumers who want to try VoIP as a supplemental phone service, be it as a second phone line, to save on international calling, or as an inexpensive residential phone service to complement their cell phone.""The SunRocket Limited Edition service speaks directly to consumers eager to experience Internet phone service at the industry's most compelling price point," said Joyce Dorris, co-founder and chief marketing office at SunRocket, in a news release."Whether a customer needs a second phone line, wants to save on international calling, or is just seeking a simple and inexpensive residential phone service to complement their cell phone, SunRocket's Limited Edition is a pioneering alternative - more available

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