WebSupport

Help Desk & Customer Service Software

  • Supports Multiple Websites
  • Supports Mupltiple Addresses
  • No Software to Install
  • Integrated Knowledge Base
  • Rock Solid Stability
  • Auto-Build KB/FAQ
  • Email Notification
  • Eliminate SPAM
  • Saves Time and Money


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Latest Online Help Desk Software News

(BW) British Airport Authority Re-Develops Web Infrastructure with ... - Houston Chronicle

01-03-2006

Vignette's software and expertise help organizations harness the power of information and the Web for measurable improvements in business efficiency. As the efficiency experts, Vignette (NASDAQ:VIGN) helps organizations increase productivity, reduce costs, improve user experiences and manage risk. Vignette's intranet, extranet and Internet solutions incorporate portal, integration, enterprise content management and collaboration capabilities that can rapidly deliver unique advantages through an open, scalable, and adaptable architecture that integrates with legacy systems. Vignette is headquartered in Austin, Texas, with local operations worldwide. Visit http://www.vignette.com to see how Vignette customers achieve measurable improvements in business efficiency and to find out why more companies prefer Vignette.

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CNL Financial Group Chooses NetApp and Decru for Uncompromised ... - Business Wire (press release)

01-03-2006

The tiered storage architecture has enabled CNL to notably improve its ability to respond to any event, ranging from an accidental file deletion to a complete site disaster. Tools such as SnapManager(R) for Exchange and Single Mailbox Recovery software enable help desk personnel to perform user-level mailbox or message restores in 10 minutes or less, as opposed to the average of six hours required before. In addition, the ability to create a point-in-time Snapshot(TM) copy in seconds as opposed to minutes--if not hours--for a tape backup has substantially reduced maintenance windows.

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Doctors hoping self-service check-ins will improve office ... - Wilkes Barre Times-Leader

01-03-2006

When patients arrive for an appointment, they don’t register at the receptionist’s desk. Instead, they swipe a driver’s license or credit card at a kiosk.

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