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Southern Company owns electric utilities in four states, a growing competitive generation company, an energy services business and a competitive retail natural gas business, as well as fiber optics and wireless communications. Southern Company brands are known for excellent customer service, high reliability and retail electric prices that are 15 percent below the national average. Southern Company has been named three consecutive years No. 1 on Fortune magazine's "America's Most Admired Companies" list in the Electric and Gas Utility industry. Southern Company has been ranked the nation's top energy utility in the American Customer Satisfaction Index five years in a row. Southern Company has more than 500,000 shareholders, making its common stock one of the most widely held in the United States. Visit the Southern Company Web site at www.southerncompany.com. www.southerncompany.com

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January 03, 2006 Q. I am a faithful reader of your column and am always fascinated by your ability to ferret out answers. I, too, have a problem and would like your help. In June 1959, I purchased a set of "InKor" triple-ply 18/8 stainless steel pots and pans. They have served me well for thousands of meals. The bolt assembly attaching the handles to the pans has rusted and deteriorated the composite handles. I would like to have the company address or phone number to request a set of duplicate handles. I am very reluctant to give up my set for one of today's brands. Thank you.J.M.G.Bushkill continued below ADVERTISEMENT Other Popular Features Dining Guide Editorials Local News Pocono BRIDE Shopping A. 1959! Now that's what we call a loyal customer. Despite the fact that InKor no longer exists as a company per se, it appears that you are in luck. What our research revealed is that InKor is "supported" by Regal Ware, Inc. In other words, you can contact the following for information on InKor replacement parts: Regal Ware, Inc., Customer Service, 1675 Reigle Drive, Kewaskum, WI 53040; telephone 262 626-2121. If you have someone who can go - more available

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4 To improve customer service: Starwood Hotels and Resorts Worldwide is replacing its legacy room-reservation system with an SOA-based one, going live with as many as 150 service-based applications built on Web standards.

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