WebSupport
Help Desk & Customer Service Software
- Supports Multiple Websites
- Supports Mupltiple Addresses
- No Software to Install
- Integrated Knowledge Base
- Rock Solid Stability
- Auto-Build KB/FAQ
- Email Notification
- Eliminate SPAM
- Saves Time and Money
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Latest Remote Help Desk News
CNL Financial Group Chooses NetApp and Decru for Uncompromised ... - Business Wire (press release)
01-03-2006The tiered storage architecture has enabled CNL to notably improve its ability to respond to any event, ranging from an accidental file deletion to a complete site disaster. Tools such as SnapManager(R) for Exchange and Single Mailbox Recovery software enable help desk personnel to perform user-level mailbox or message restores in 10 minutes or less, as opposed to the average of six hours required before. In addition, the ability to create a point-in-time Snapshot(TM) copy in seconds as opposed to minutes--if not hours--for a tape backup has substantially reduced maintenance windows.
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