SBC Customer Service

SBC customer service got you down? Well, now you can hang out with other people who feel the same way. I got so fed up with SBC one day that I decided to post a rant here on this page. We started to receive so many emails from people who felt the same way, that we thought it would be a good idea to put up a forum, where people can post their own stories about SBC's customer service team. So, if you would like to share your story, good or bad, check out our new SBC customer service forum and post your story or information that can help another SBC customer...before it is too late.

SBC Internet Services

SBC Yahoo DSL

One thing I have been quite happy with however is my SBC/Yahoo DSL. I ordered it online and received my modem and filters in less than a week. The service worked right out of the box and has operated flawlessly ever since. I have been a big fan of cable modems and service in the past, but they did not offer it here last year...another joke. But, I can recommend the SBC Yahoo! DSL to anyone and right now they are giving it away for 19.95/mo. or something crazy like that. If you are still on dial up, this is your chance.

Latest Sbc Customer Service News

VoIP Marketing Specialist TMONE Takes Over MCI Call Center - Business Wire (press release)

01-03-2006

TMONE was founded in 2002 by Anthony Marlowe, President and John Burchert, COO after a successful tenure operating contact center services for Fortune 500 telecom provider MCI. The company has been actively marketing on behalf of telecom providers & information service providers since inception and has been at the forefront of VoIP customer acquisition in 2005. Driving the marketing company to new heights is a talented management team that boasts over 100 years of combined experience direct marketing telecommunications. The management lineup and company history created a natural niche for TMONE and has piloted it to support the budding VoIP market. Key to TMONE's integrated marketing solution is their expertise in contact center services which enabled the company to field a unique multi-channel approach designed specifically for VoIP. The innovative solution is responsible for successfully acquiring a significant number of new VoIP subscribers for some of the industries most prominent service providers. Among the clientele that will benefit from the expansion is leading Santa Clara, CA based VoIP and videophone communications provider 8x8, Inc (Nasdaq:EGHT) who contracted TMONE in August of 2005 to provide direct response marketing and contact center services for their suite of Packet8 business and residential internet - more available

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TMONE Occupies 27,000 Sq. Ft. Contact Center to Support VoIP ... - PR Web (press release)

01-03-2006

Iowa City, IA (PRWEB) January 3, 2006 -- TMONE , an Iowa direct marketing firm, today announced its occupancy of a 300 seat facility formally utilized by telecommunications goliath MCI. The marketing company specializes in acquiring new subscribers for VoIP (voice over internet protocol) an emerging voice and data communications technology (a.k.a. digital phone service) that enables users to transmit voice and data over broadband internet connections substantially reducing the cost of phone service and achieving added functionality not available through POTS (plain old telephone service). The facility marks another expansion for TMONE whose growth will continue to support the VoIP industries press to acquire new subscribers over the next five years. Employing multiple channels to acquire new subscribers, TMONE’s direct response focused marketing solution is comprised of contact center services, direct mail, internet marketing and above the line advertising media. The 27,000 square foot state of art facility is designed to acquire up to 50,000 telecom and information service subscribers a month at full capacity and support millions of customers. The layout of the facility can be viewed at http://www.TMone.com/iowa-city. VoIP (voice over internet protocol) subscriber counts have grown rapidly over the last year (approximately 4 million subscribers at - more available

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Phone wars make way for broadband battles - San Mateo County Times

01-02-2006

While few argue with AT&T's right to shape its new U-Verse service as it sees fit, what if a customer wants broadband but not the video service? Some would argue that such subscribers, rather than being limited to 6 mbps, should have an option to pay extra for access to the full pipe, even if they plan to use that bandwidth to buy a TV service from a rival that might one day be offered via the Internet.

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