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Latest Web Based Help Desk News

Make Some Workplace Resolutions for 2006 - ABC News

01-03-2006

Jan. 2, 2006 — As you consider your resolutions for the New Year, "Good Morning America" will help you make life better at work.

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Recommind Introduces MindServer Legal 4.0 - InfoToday.com

01-03-2006

Founded by researchers from the University of California–Berkeley, MIT, and Brown University, Recommind is headquartered in Berkeley, Calif., and has a European office in Bonn, Germany. Source: Recommind, Inc. EOS Updates EOS.Web EOS International (http://www.eosintl.com) has released updates to EOS.Web Express and EOS.Web Enterprise, including expanded internationalization and customization setup processes, as well as enhanced collection and authority maintenance capabilities. Based on Microsoft .NET technologies, EOS.Web is designed to be a fast, intuitive, Web-based library information system for special libraries that enables librarians and knowledge services staff to work from anywhere in the world.

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Encharter Insurance Group Selects CenterBeam to Manage IT ... - Canada NewsWire (press release)

01-03-2006

SAN JOSE, Calif., Jan. 3 /CNW/ -- Encharter Insurance Group has chosen CenterBeam to manage its information technology infrastructure. Encharter Insurance Group, formerly known as Neighborhood Insurance LLC, is a group of community-based insurance agencies based in Massachusetts and Connecticut that provides individuals, families, and businesses with security against loss and financial services. (Logo: http://www.newscom.com/cgi-bin/prnh/20030528/SFW002LOGO ) "Insurance companies must have a solid IT infrastructure, and CenterBeam delivers that and a whole lot more," said Michael Sher, chief executive officer of the company. "Encharter Insurance Group delivers very personalized service through a network of agents active in the communities they serve. We currently serve more than seven locations in New England and delivering enterprise-class IT to each of these offices is, at best, a challenge. Fortunately, we found CenterBeam. CenterBeam has re-built our IT infrastructure so that every agent in each office has the same high-quality service." Success Driving Growth, With CenterBeam's Help "As success continues to drive our growth, CenterBeam lets Encharter Insurance Group establish new agencies effortlessly, anywhere we want. IT infrastructure was once an inhibitor for growth. CenterBeam has turned that completely around. Now IT is helping to enable our growth." "This year, my own notebook computer quit - more available

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