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Yahoo Customer Service

Well, it appears that the customer service team over at Yahoo is not really out to help their customers...that is my personal experience...and I definitely gave them a fair chance to try. I spent 3 months dealing with the simple task of closing a Yahoo! Store account. With most companies, you simply call the number that is easily accessible on their website or invoice and you can cancel your account in about 5 minutes. Well, after searching for a phone number for over an hour, I was met by roadblock after roadblock.

We used to publish this entire article about my personal experiences with Yahoo's customer service department...if there is one...and since then, we have received hundreds of emails from people who have had similar experiences with Yahoo. So, we decided to put up a forum where people like you can go to vent their frustration as well as share any information that someone else in a similar situation may find useful. Here is a link to our new Yahoo customer service forums where you can share with other people like yourself.

Customer Service Resume

It really makes me wonder what exactly someone at Yahoo put on their resume when they were designing the customer service interfaces and systems over there. Clearly, they have never had to actually use their system, because if they did, they would scrap it and start over again. I guess their resume was pretty thin, or maybe they did not even submit one. Okay, I am going to stop now as I think my blood pressue is beginning to rise.

Latest Yahoo Customer Service News

Ken Huseman, President and CEO stated, "This acquisition supports our strategy of providing a broad range of services to capture a larger portion of our E&P customers' capital and operating spending for well site services. G&L has a great reputation for customer service developed over more than 50 years in the business and has the management and organization to support expansion of their business throughout our existing markets."

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SUNNYVALE, Calif., Jan. 3 /PRNewswire-FirstCall/ -- Interwoven, Inc. (Nasdaq: IWOV - News), provider of Enterprise Content Management (ECM) solutions for business, today announced that Far EasTone Communications, a leading wireless service provider in Taiwan, is leveraging the Interwoven Web Content Management (WCM) solution to deliver an enhanced customer experience by providing innovative new mobile content services to users across Taiwan. With the Interwoven WCM solution underpinning its new 3G (3rd Generation) Multimedia Content Service offering, Far EasTone is providing over 100 content partners with a self-service channel to directly and seamlessly contribute over 1,000 different types of content for an improved customer experience. As a result, Far EasTone is ensuring that its mobile customers across the country have the best possible experience through anytime access to up-to-the-minute and feature-rich multimedia content via their mobile phones such as: music, news, weather, sports, entertainment, and more.

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"Wireless networks no longer have to be known as easy access points for criminals, viruses, and worms," stated Paul R. Reymann, CEO of ReymannGroup, Inc. "Thanks to the technology and knowledge available today, companies can now deploy wireless to increase productivity, deliver greater customer service, improve operating efficiency, and reduce costs - within a safe, secure, and intelligent wireless network that is protected against the risk of compromise."

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