Looking back on the past year, I have realized that there are a number of things that I have neglected around this place. While we did manage to redesign the site and give it a much more modern look and feel, we did not really make it around to doing any sort of improvements when it comes to the content of the site. One of the things I would like to start on is our customer service tips page. This is one of the first things that we put together for the Support Sentry site, and I think we have moved away from the things that have brought us the most success. So, I am appealing to you, our visitors, to let us know what you would like to see more of on this website. We are listening.