So, you have a website. Maybe it is an informational website, but more than likely, it is a commerce site where you are selling a product or service. If you are really crazy, then you have more than one ecommerce website selling goods and services. At some point, you thought to yourself, there is a better way to answer all of the emails you receive. And there is. The Web Support system allows you to support multiple websites and email addresses from those websites (multiple email addresses) in one convenient location. Let’s focus on these items in this post.

Support Multiple Websites

As we said before, WebSupport will allow you to support multiple websites. Let’s talk a little more about what this means. If you have more than one website, you most likely have a few email addresses that you receive email from. Addresses like info@, sales@, customerservice@ and others are most likely configured to email you or one of your employees. Configuring email software on one computer usually means that if that person goes on vacation or is out sick, that there is a hassle involved in getting those emails and responding to them in a timely manner. Wouldn’t it be nice to be able to send all of those emails to one location so that any of your staff can answer them? Wouldn’t it be great if this central location was accessable by anyone with access to the internet and a web browser?

Well, those are both possible and available in the WebSupport system. We have made the system 100% web based so you or your staff can respond to customer service inquiries no matter where they are. You can be on the beach in Hawaii, sipping a Mai Tai, and responding to your customer’s questions, if that is how you want to run your business.

Configuring Web Support

Configuring your WebSupport system is a snap. Our step-by-step setup wizard will walk you through the setup and configuration of your account and have you up and running in a matter of minutes. All you need to do is tell the system what email addresses you want the system to answer and then set up an alias on your web server to forward to your WebSupport email address. The rest is handled by the WebSupport system. Emails that come in on a specific address will get the proper website information, reply email address, and any other formatting you would like to include, automatically.

30 Free Trial

You have nothing to lose. We are convinced you will love the system, so much, that wer are giving it away to you to try for 30 days risk free. If you don’t think our WebSupport system will save you time, money and make your life a whole lot easier, then don’t continue to use it. It is that simple.

This entry was posted on Tuesday, October 5th, 2004 at 5:52 pm and is filed under Help Desk News. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.