We have been receiving more and more people looking for answers on how to get help from AOL recently. I wish I had something to tell them. Unfortunately, my experience with AOL customer service was not exactly “top shelf.” If you have a technical question you may be able to find some answers in our AOL customer service and complaint forum that is linked to from the above page. All in all, AOL’s customer service is pretty bad in my opinion. It is probably why they have been losing customers year-over-year for the past 5 years.

This entry was posted on Friday, May 20th, 2005 at 2:42 pm and is filed under Help Desk News. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.