Does Yahoo Have a Hacking Problem?
We have seen a lot of people posting about being locked out of their account and many have attributed this to their accounts being hacked. I usually dismiss this type of asessment as most people that say their account has been hacked don’t really know what that means. But, it appears that many people are being locked out of their accounts because vital information like their birthday have been changed from the inside. In this thread entitled Someone Hacked My Account many users are reporting that Yahoo! customer service is unable to do anything to remedy the situation. I can understand Yahoo! point of view that not being able to provide vital information like date of birth being paramount. But, there have to be other items that people can use to get their account back. How about providing a list of people that can be found in their contact list or describing emails found in their inbox?