Help Desk Software
Why do you need help desk software? Do you run and operate a business on the internet? Are you inundated by the same questions day in and day out. Do you receive ungodly amounts of SPAM emails? Our WebSupport PRO help desk software can take care of all of those problems and a whole lot more.
Solve Repeat Questions Automatically
Use out build in knowledgebase builder to create an manage an online system for people to answer their own questions. And, since we know that people don’t like to do anything themselves, we made it so that WebSupport will automatically email the person with answers from the Knowledgebase that it thinks may answer their question. It is done automatically, without you even knowing about it. If it answers their question, they can click a link and the inquiry will be marked solved and taken out of the queue.
Block Spam and Reclaim Lost Email Addresses
Spam is out of control these days. If you used to publish addresses like info@ and sales@ on your website, but don’t anymore due to the spam they recieve, we can help. Using out “double opt-in” and CAPTCHA technology, you can reclaim those email addresses and put them back on your websites. Now, when an email is sent to one of those addresses, you can configure our system to require a confirmation code is entered on a web page before you will see the email. It is little to no hassle for your users, and it will keep your inbox 99% spam free.
WebSupport and WebSupport PRO has been built by experience ecommerce website owners for website owners. We know your needs, because they are our needs as well. So, try out our WebSupport help desk software free for 30 days, we know you will love it.