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	<title>Comments on: Southwest Airlines Does it Right</title>
	<link>http://www.supportsentry.com/papers/southwest-airlines-does-it-right/</link>
	<description>Help desk and customer service talk.</description>
	<pubDate>Thu, 17 May 2012 15:36:22 +0000</pubDate>
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		<title>by: Ecommerce Tips and Resources</title>
		<link>http://www.supportsentry.com/papers/southwest-airlines-does-it-right/#comment-743</link>
		<pubDate>Tue, 09 Oct 2007 04:29:46 +0000</pubDate>
		<guid>http://www.supportsentry.com/papers/southwest-airlines-does-it-right/#comment-743</guid>
					<description>&lt;strong&gt;Ecommerce Tips and Resources...&lt;/strong&gt;

I couldn't understand some parts of this article, but it sounds interesting...</description>
		<content:encoded><![CDATA[<p><strong>Ecommerce Tips and Resources&#8230;</strong></p>
<p>I couldn&#8217;t understand some parts of this article, but it sounds interesting&#8230;
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