We recently posted an article entitled, “What is Good Customer Service.” I would like to hear what people think “good customer service” means to them. In providing customer service software for the past 3 years, I have come to find that what is good to one person is terrible to another. So, I would love to hear what you think. Plus, if you would like to check out the article, you can view it on our customer service articles page.

This entry was posted on Monday, January 17th, 2005 at 5:10 pm and is filed under Help Desk News. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.