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Yahoo! Customer Complaints

It appears that there are quite a few Yahoo! users who are unable to send mail from their Yahoo! Mail accounts. They are also unable to get a response from a real person over at Yahoo! While this probably does not come as a surprise to many people out there, it does come as a surprise to me. Yahoo! used to control the vast majority of search traffic on the web. But, ever since they decided that becoming a web portal was more important than providing great search results, their customer service has gone down hill. It surprises me that they are not providing their mail customers with their best level of customer service, as this is probably their biggest client base and where they derive a good deal of their revenue each year. If anyone from Yahoo! is reading this, take a look at the Yahoo! Mail problems people are having.

22 Responses to “Yahoo! Customer Complaints”

  1. grant simmons Says:

    yahoo has billed my credit card for $35.99 on 03-19-06. i did not authorize this charge to my cpaital one visa card. it reads yah*music.yahoo.com, 800–318-0631. what the hell is going on??? capital one is working on it but i want someone from yahoo to acknowledge me. they have actually stolen my money!!!!!! sons of bitches!!!!!! call me at 1-214-227-2379 or 1-803-685-7536.

    i am really steamed.

  2. Cheryl A. Insalaco Says:

    I can’t seem to get any phone number on yahoo! My mail and IM has been out since March 7th 2006. I am using the same ID and password since I started and now it won’t work. I tried customer service over the computer they send the same info to me over and over again which is useless if I am doing what they tell me to do and still not working. I also have website with the same name as my ID and yahoo mail!! (I don’t want a different email address then my website. what gives?????? Help!!!!!!!

  3. Dan Says:

    I was billed $9.26 on April 8th by yah*music.yahoo.com. Yahoo claims that this is not one of their sites. Not sure how or where they picked up my credit card nimber. I now have to dispute this charge with my credit card company - also happens to be capitol one. To report complains or abuse i was told to write them at reportabuse@yahoo-inc.com. For what is worth…the yahoo billing department said that it was the first report they had for his fraud. Probably won’t be the last….

  4. joann Says:

    I am not sure this is where I need to be but if it is not can you put me in the right place. What I need to know is why cant some of us can not get into Yahoo Chat2.o and have not been able to do so in several months

  5. L A Ni Tomrar Says:

    Here’s Yahoo’s latest customer service number as of August 21, 2006: 866-562-7219. When you get to the phone menu, punch 0 (zero) and keep punching it while ignoring any error messeages you hear. You should shortly be connected to a live American customer service representative.

    Check out the site www.gethuman.com for customer service numbers for various companies and the tips on how to get a live person from their phone menus.

  6. loraine Brown Says:

    i cant get through to your yahoopersonals. nothing will come up. any help will do as i want to become a member. loraine Brown

    scottishkelly@yahoo.com

  7. mike Says:

    yahoo chat isnt as goos as it used to be!!!!!!!!!!!!

  8. john mitton Says:

    Hi my name is John Mitton,

    I am in a situation that cost me over $7000.00 from a man named Patrick Walter. He is using your e-mail Yahoo cite to fraud people and I am one of them. He has a photo of a 2006 Harley Davidson V Rod for sale at the price of $6750.00. The cite is called kijiji. His e-mail address is patrick.walter41@yahoo.ca. I have all copies of our conversations together and the photo he had put up on the kijiji cite. I have gone to the police station and we are in the process of finding this man. If you can help me in anyway please contact me on my cell @ 905-308-7480. This man had me give the payment to him through Money Gram, but I was suppose to recieve the bike before he could even recieve the money. I have the reciept for the amount given to Money Gram. Finding out he took the money that same day. Please Help if possible. Please see if you can get information on where this man is located so that I can inform the police of his where abouts, alos so he can’t do this to another inncocent person. Plus so he can be charge for Fraud.

    Thank you,
    John Mitton
    (mittsmitts9@hotmail.com)

  9. Internet Broker WebLog » Blog Archive » Unbound Spiral: VoIP Archives Says:

    […] Help Desk Blog » Blog Archive » Yahoo! Customer Complaints My MSN Now Accepting RSS Feeds » … Customer Complaints” grant simmons Says: March 22nd, 2006 at … I can’t seem to get any phone number on yahoo! My mail and IM has … http://www.supportsentry.com/papers/yahoo-customer-complaints/ […]

  10. ko ko lwin Says:

    I can not open my yahoo mail since 5th of August please find out and send feed back with petrickthin@yahoo.com

  11. vidhya narasingarao Says:

    my friend shrenik viswanathan couldnt open his yahoo mail since 11am today. please find out and send the details to my mail id vidhyarao_1980@y
    ahoo.co.in

  12. Drew Says:

    Hello,

    Ever since I clicked to coupons.com and only entered my e-mail address { then unsubscribed}, I receive EVERY day up to & more than 100 ads which I mark as SPAMS……but they continue to come. I am fed up and am ready to quit yahoo.

    PLEASE, HELP ME.

    Thank YOU

  13. mary kramer Says:

    when playing yahoo canasta i am quite often getting booted in the middle of a game. i then cannot get back in to game because room is full, causing me to lose rating points. what’s up with this? yahoo has always been my home page, but due to many problems lately i am considering a change. i don’ want to switch, please reply.

  14. Velma Parker Says:

    hello my name is velma and i received an e-mail from yahoo UK & Ireland
    saying that i had won the sum of $500,000.00 in Great Britian Pound they
    ask me for certain information like my name address,age, phone #,marital status
    sex,zip,occupational,company,state,country and nationality saying tjis is not a scam the contact event managers name is Mr. Newton Brown and his e-mail is brownn_microsoftpromo@yahoo.co.uk
    telephone # +44 7031 924 142.
    Public Relations Officer.British Embassy is Mrs. Christina James
    Yahoo/Msn Lottery Games/Lottery Coordinator.
    and she went on to say contact our agent this is not a scam it is real.
    they also have a picture of the lady on the e-mail. please check this out and advise.

  15. K.R.NARENDRABABU Says:

    hello my name is Narendrababu and i have the same story like Velma Parker it says that I received an e-mail from yahoo UK & Ireland
    saying that i had won the sum of $500,000.00 in Great Britian Pound they
    ask me for certain information like my name address,age, phone #,marital status
    sex,zip,occupational,company,state,country and nationality saying tjis is not a scam the contact event managers name is Mr. Newton Brown and his e-mail is brownn_microsoftpromo@yahoo.co.uk
    telephone # +44 7031 924 142.
    Public Relations Officer.British Embassy is Mrs. Christina James
    Yahoo/Msn Lottery Games/Lottery Coordinator.
    and she went on to say contact our agent this is not a scam it is real.
    they also have a picture of the lady on the e-mail. please check this out and advise.

  16. Candice Smalberger Says:

    I Have recieved an email from Yahoo UK, Ireland saying that I have won 820 000 pounds. They request alot of personal information. Please check this site out as there are so many scams going around on the net. It even shows a photo of a person. Please advise!!!!!!!!

  17. Candice Smalberger Says:

    Me again , Just compared the telephone numbers in connection with the email i recieved from Yahoo UK , Ireland , they do differ from the ones in the above letters..+44 703 183 9403, email: davidandyagency2008@gmail.com. Agents Name Mr David Andy.
    The Name of the person who’s photo it is says Dr. (Mrs.) Mercy Martins.

  18. Michael Williams Says:

    I can’t get my email. It says can not display this web page. It just started doing this at about 4:30pm and if you keep having all these problems on a daily basis then I’ll have to discontinue all of my business with yahoo.

  19. SUSAN, GIALANO. Says:

    THERE IS A MAN, WHO KEEPS BOOTING ME, ON ALL DIFFRENT NAMES, HE POPPS UP? EVERY SECOND,HIS YAHOO, SCREEN NAME IS, JOHN FARLEY@YAHOO.COM…. HE IS SENDING ME THREATENING, THINGS, I HAVE ALREADY CALLED THE COMPANY, THIS MAN , CALLS MY TEENAGE DAUGHTER, A WHORE, ALL DIFFRENT TYPES OF IN A POPRITE, NAMES, HE IS A PREDATOR, YAHOO, NEEDS 2 TAKE ACTION,

  20. Manisha Says:

    I have 2 other e mail id also by the name of manishaaaa_earth@yahoo.com and sandi_kal@yahoo.com. Now someone is using my these account and he/she changes my profile also that’s why i cant login my accounts. How i can login my these account. please solve my problem..as soon as possible.

    thanks and regards

    manisha saini

  21. D. Jefcoat Says:

    I was kicked off of the game “bridge” because they allow people to advertise……I tried to bump the ads. This is done all the time in the lounge…it is a very bad practice for Yahoo to allow ads in a game lounge. Players can’t communicate. I want back on the site. You need to monitor your techs and the ads that they allow. Are they ads for their own profit?

  22. Beverly Hart Says:

    I bought TRIVIA MACHINE but site does not acknowledge this ex: Hello Beverly????

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