Support Sentry Forums



Go Back   Support Sentry Forums > Customer Service Complaint Forums > Yahoo! Customer Service and Complaints
User Name
Password
FAQ Members List Calendar Search Today's Posts Mark Forums Read


Reply
 
Thread Tools Search this Thread Display Modes
  #1  
Old 08-30-2006, 10:39 PM
SailerGirl
Guest
 
Posts: n/a
Question Lost Message Archives

Can anyone tell me if I can retrieve lost YIM message archives from my hard drive??? Last night my hard drive was "erased" & everything was reinstalled. I've had no problem with Yahoo e-mail & old e-mails, but with YIM I was upgraded to the 8.0 version & had been using the 7.5. Like an idiot I didn't realize I had to save my archived IM's. I assumed it would be like the old e-mails & still be available. They aren't. I'm willing to try data recovery, but would like to know if it's even possible to retrieve them. I've tried contacting Yahoo by e-mail & it was useless. I'll try the phone #'s now that I've found them.

This is like losing a yrs. worth of letters & conversations from a loved one. Please help if anyone has ideas.
Reply With Quote
  #2  
Old 09-06-2006, 07:22 PM
thain
Guest
 
Posts: n/a
Default Lost IM archives

Your IM archive files are stored on your own PC's hard disk, not on Yahoo's server. So if your disk has been "erased" they have probably gone for good. However, much depends upon the thoroughness of the "erasure" process. Was all data simply deleted without a re-format? Was the disk re-formatted? If it was re-formatted, was every byte over-written? The answers to these questions will determine the chance of getting any of your archive files back. It's probably a job for a data recovery specialist.

By the way, from the way you speak about your emails I assume that you are accessing them on the Yahoo server, and so these were not lost along with your IM files. If this is the case, please take note of the many reports here of people losing their data stored only on Yahoo servers, and back it all up locally, either to hard drive or CD. Otherwise you may one day join the long queue of people who have left it up to Yahoo and lost everything.

Good luck.

thain
Reply With Quote
  #3  
Old 09-06-2006, 07:25 PM
thain
Guest
 
Posts: n/a
Default Lost IM archives

A post-script to what I just posted:-

Don't forget the IM archives held by the people you've chatted to. The same conversations will be archived on their PCs too (assuming they have had archiving enabled). You could do worse than just ask the important people to send you their copies of those archive files.

thain
Reply With Quote
Reply


Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump



All times are GMT. The time now is 07:25 PM.


Powered by: vBulletin Version 3.0.7
Copyright ©2000 - 2024, Jelsoft Enterprises Ltd.
Sponsored messages: ::

RSS RSS 2.0 XML

Add to My Yahoo!

Copyright 2004 Support Sentry. All rights reserved.